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Rebates from Old to New Server

I used the BlushKit account in Babylon Gardens and in Return of Old Players, I clicked 'change server' and have leveled up the account Owl on the server Surging River to level 31. I received the gift packs but have not received rebates of topping up.

I have topped up 1000 coins and consumed 2000 with the account Owl but not received anything in the older account?

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